Error Authenticating when adding cluster to Eyeglass


Documented in the install guide here.   

  • If you get authentication failure when clicking submit.  It can be one of these issues:

    • Bad password (make sure before looking at next causes)

    • If your cluster is running original 7.2.x.x,,, the TLS security protocols allowed weaker security algorithms and key sizes.  Eyeglass 1.9 OVF and later has hardened security settings.  In this case you may need to edit /opt/superna/java/jre1.8.0_05/lib/security/ and comment out the line “jdk.tls.disabledAlgorithms=MD5, SHA1, DSA, RSA keySize < 2048, SSLv2Hello, SSLv3, TLSv1, TLSv1.1”

      • After editing this file an Eyeglass sca service restart is required from ssh session.

      • sudo -s
      • enter admin password to become root user
      • Enter command: systemctl restart sca
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