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Instructions to Upgrade Eyeglass

IMPORTANT:

  • Eyeglass operation will be interrupted briefly during Upgrade for an Eyeglass service restart

  • It is recommended to take a VMware snapshot to backup the Eyeglass appliance prior to applying an update.

  • For Eyeglass updates, when more than one Eyeglass package update is available they all must be applied as there may be dependencies between the packages requiring all updates for Eyeglass to function properly. (Eyeglass packages begin with "eyeglass" in the package name.)  If prompted, you must also say yes to external dependencies.

 

Online Upgrade

Follow the procedures in the following link to successfully complete an online upgrade.

Offline Upgrade

Follow the procedures in the following link to successfully complete an offline upgrade.

Files Required for Offline Upgrade

Upgrade files are available on the main page for support and requires the appliance id.

 

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Comments

  • Avatar
    jan.krupa

    Please could you update the links. Links for online and offline upgrades are broken - page not found.

  • Avatar
    Superna Support

    The links are fixed now. Thank you for letting us know.

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