Unable to see the twitter icon and Help button doesn’t work
The following could be related to the problem described:
The computer is not connected to the internet
No internet access (Offline UI)
The Eyeglass web page now detects when the browser does not have internet access and does not attempt to connect to Twitter or the Superna support.superna.help site. In this case the Twitter icon on the Eyeglass web page is removed and the Help button is inactive.