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The replication job never finishes

Description

  • Replication job has never finished, keeps running

Resolution

The following could be related to the problem described:

  • Next Eyeglass replication Job starts within 5 minutes of the previous one completing so that it appears that the same Job is always running

  • Job has an error

Details

Check alarms/error logs

  1. Click Alarms.

  2. Do the alarms match the codes found in the following link?

Check Job history

  1. Log into Eyeglass.

  2. Click Jobs.

  3. Click Running Jobs.

  4. Check to see that the previous jobs have run successfully.

  5. Click DR Dashboard.

  6. Check the last successful full sync of the job that is running.

Increase interval between jobs

  1. Click Eyeglass Main Menu.

  2. Click Eyeglass Shell.

  3. Enter: igls admin schedules list

  4. Enter: igls admin schedules set --id InventoryReport --interval <interval time you would like>M

Refer to documentation here: https://manuals.supernaeyeglass.com/project-all-product-installation-and-upgrade-guides/HTML/eyeglass-isilon-edition-quick-start-guide.html

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